Standard Terms and Conditions

The Teacher Development Trust CIO is a national non-profit, charitable organisation which is dedicated to helping leaders build stronger schools through effective professional development.

The Teacher Development Trust works with schools, colleges, training providers and other stakeholders to ensure that processes and structures for CPD are aligned with the latest evidence.

• Definitions and Interpretations

1. 1. In these Terms and Conditions, the following meanings apply:
   2. “Supplier” means Teacher Development Trust CIO, a registered charity [1200705], whose registered office is at The Arts Building, Morris Pl, London N4 3JG.
   3. “Customer” means the person or business purchasing the Services or Products from the Supplier.
   4. “Services” means training or coaching sessions, workshops, seminars, or educational services provided by the Supplier.
   5. “Products” means any physical or digital educational modules, access to physical or online resources, toolkits, or materials sold or distributed by the Supplier.
   6. “Terms” means the agreement formed between the Supplier and the Customer upon acceptance of these Terms and Conditions and verified order confirmation.

• Basis of Purchase

1. 1. Ahead of purchasing the product(s), the customer must have acknowledged, understood and agreed with the Terms. 
   2. These Terms are formed and apply when the Customer receives an order confirmation. The Supplier will confirm when payment has been received and access to Product(s) has been granted. Thereafter, these Terms constitute a complete understanding between the Supplier and Customer, and superseding any prior promises or representations of product(s) and/or Service(s) purchased.

• Application and Variation of Terms

1. 1. These Terms apply to all contracts for the provision of Product(s) and/or Service(s) by the Supplier to the Customer. 
   2. No variation of these Terms shall be binding unless agreed in writing by the Supplier.

• Payment Terms

1. 1. All prices are quoted in GBP(£). VAT does not apply to Product(s) and Service(s) unless explicitly stated. 
   2. Prices for product(s) and Service(s) are provided upon enquiry and can be located on the Supplier’s website. 
   3. Prices for the Supplier’s Product(s) and Service(s) are liable to change at any time. Any changes will not affect orders where the Customer has received a confirmation email.
   4. There will be no reduction in price unless confirmed in writing by the Supplier, any and all discounts will be outlined and can be applied at the online checkout terminal. 
   5. Methods of payment for purchases made online via the Supplier’s website include but will not be limited to e-commerce card payment and bank transfer. 
   6. Payment is due in advance of Customers gaining access to Product(s) or receiving confirmation of a scheduled date for delivery of Service(s), unless otherwise agreed in writing. 
   7. Where payment is made via e-commerce card payment Customers will receive an order confirmation and will gain access to Product(s) and/or confirmation of a scheduled date for delivery of Service(s). 
   8. Where payment is made via bank transfer the Customer will receive confirmation their order has been created, access to Product(s) will not be granted and/or confirmation of a scheduled date for delivery of Service(s) will not be received, until payment has been received. 

• Refund, Cancellation or Rescheduling 

1. 1. All purchased Product(s) and/or Service(s) are non-refundable once downloaded, accessed or scheduled. 
   2. Customers have the ability to cancel their order free of charge within 14 working days of receiving order confirmation, on the condition Product(s) and/or Service(s) have not yet been downloaded, accessed or scheduled. 
   3. In the instance the Customer wishes to cancel scheduled delivery of Service(s) up to 14 working days before, the Supplier reserves the right to refuse the opportunity of rescheduling delivery and has no obligation to offer a refund.  Any and all cancellations, initiated by the Supplier or the Customer, must be confirmed or requested  in writing.
   4. Customers paying for Product(s) via bank transfer will have 30 days to make payment. If payment is not made within the aforementioned period, the order will be cancelled by the Supplier and the Customer will not gain access to products. 
   5. The Supplier is permitted to request scheduled delivery of Service(s) is rescheduled any time, up to and including the day of delivery (for example in the case of illness). In this instance, the Service(s) will be rescheduled without additional cost to the Customer.
   6. The Customer is required to give at least one week’s notice to the Supplier if they wish to change the date or time of scheduled delivery of a service.  If the Customer cancels with less than a week’s notice, the Customer will be liable to pay any ancillary costs (e.g. travel or accommodation) already paid out by the Supplier in order to deliver the service. 
   7. Issues regarding payment for Product(s) and Service(s) made via the Supplier’s website and queries around cancellation and rescheduling should be sent directly to enquiries@tdtrust.org. 

• Delivery of Service(s) and Acceptance

1. 1. Service(s) purchased online will be delivered by the Supplier virtually via Zoom. Dates and times will be agreed between the Customer and the Supplier ahead of delivery. 
   2. Product(s) purchased online will be made available digitally.

• Termination Provisions

1. 1. The Customer will have access to Product(s) purchased for one calendar year after payment has been received. The Customer will receive correspondence from the Supplier notifying them their access to Product(s) will be coming to an end. 
   2. Customer’s will have the opportunity to repurchase Product(s) and their access will be renewed for one calendar year when the Supplier confirms receipt of payment. This will be treated as a new order and transaction.
   3. The termination of Service(s) can be initiated by the Supplier in the event that the Customer fails to respond to communication to schedule delivery dates or fails to attend a scheduled delivery session.   
   4. The Supplier reserves the right to remove the Customer’s access to Product(s) and Service(s) following non-compliance with the Terms stated in this agreement and discontinuation of Product(s) or Service(s).

• Events outside of our control

1. 1. The Supplier will not be liable or responsible for any failure to provide access to, or deliver any of our obligations under these Terms that is caused by events outside our reasonable control (a “Force Majeure Event”).
   2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes, (without limitation) the following:
      1. strikes, lock-outs or other industrial action (excluding the affected party’s workforce);
      2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
      3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
      4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
      5. impossibility of the use of public or private telecommunications networks;
      6. the acts, decrees, legislation, regulations or restrictions of any government; and
      7. pandemic or epidemic.
   3. Delivery of Service(s) or provision of Product(s) under these Terms are deemed to be suspended for the period that the Force Majeure Event continues, and the Supplier is able to rely on an extension of time for the duration of the Force Majeure Event. 

• Intellectual Property Rights Protection

1. 1. All content provided or shared through purchase of Product(s) and Service(s) remain the intellectual property of the Supplier and may not be reproduced or distributed without written permission from the Supplier.

• Compliance 

1. 1. The Supplier must comply with UK consumer protection laws, including the Consumer Rights Act. These Terms shall be governed by and construed in accordance with the aforementioned laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

• Privacy Policies

1. 1. The Supplier complies with the UK GDPR and Data Protection Act 2018. Personal data will be handled according to our Privacy Policy, available upon request or on our website.